Refund policy

Return Policy

Returns

You have 30 days from the date of purchase to request a return. If 30 days have passed, unfortunately we can’t offer a refund or exchange.

To be eligible for a return, the item must be unused, in the same condition you received it, and in its original packaging.

Non-returnable items include:

  • Perishable goods (such as food, flowers, or coffee)

  • Intimate or sanitary products

  • Hazardous materials

  • Flammable liquids or gases

  • Newspapers or magazines

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Partial Refunds (if applicable)

Partial refunds may be granted if:

  • The item is not in its original condition, is damaged, or missing parts not due to our error

  • The item is returned more than 30 days after delivery

Refunds (if applicable)

Once we receive and inspect your returned item, we will notify you by email about the approval or rejection of your refund.

If approved, your refund will be processed and automatically applied to your original method of payment within a few days.

Late or Missing Refunds (if applicable)

If you haven’t received a refund yet:

  1. Check your bank account again

  2. Contact your credit card company — it may take some time to post

  3. Contact your bank — processing time may delay the refund

    If you’ve done all of this and still haven’t received your refund, please contact us at hello@coffeepower.us

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, email us at hello@coffeepower.us and ship your item to:

3118 W Lake St, Unit 425, Minneapolis, MN 55416

Please contact us within 2 weeks of receiving your order to be eligible for an exchange.

Shipping

To return your product, ship it to:

3118 W Lake St, Unit 425, Minneapolis, MN 55416

You are responsible for the return shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on your location, the time it takes for your exchanged product to reach you may vary.